During the course of the day, visiting customers on a call out, I see locks and handles treated in all manners of ways. For example, yesterday I was called out to a lady locked out in Weymouth, apparently she’d been locked out all night but didn’t call a locksmith as it was more expensive in the evening, quite understandable if you have somewhere to stay. Anyway when I got there I asked the lady for the key put it in the door and turned the key it turned both ways left and right, the customer thought that the snib button was down but actually I, gave the door a little push and low and behold it opened. There was nothing wrong and the door could have been unlocked the night before, I maintained the lock and left a bemused customer wondering why she hadn’t given the door a little push the night previous. On other occasions I see customers Wrenching the door handles, on a multi point locking system as if there very lives depend on it, and are quite amazed as to how easy it operates after i’ve left. The point i’m trying to make is that locks and handles are quite robust and will take a reasonable amount of pushing and pulling but if you get to the point where you are wrenching the hell out of it or nearly snapping your key off in the lock then there is something wrong and for goodness sake get a locksmith in before you cause any real and expensive damage.
Its been a bit of a strange old week, when its come to jobs that is, Monday 5 call outs ranging from Winchester to Totton then Burley and back to Poole. Tuesday nothing all day then 3 all in or around evening so late finish oh plus a call out ,last of the day to Salisbury to an address that didn’t exist, so a wasted trip and diesel down the pan. Wednesday and 4 call outs mostly in or around Salisbury which seems to be coming my second home but again last of the day I was called out, quite a distance to Sturminster Newton, to a lock out on a mortice and British Standard night latch, pain in the bum, managed to open both the locks and got the customer in reasonable time but a late finish. Thursday was just the 1 call out to Ferndown and a mechanism failure. A quick change of cylinder solved that problem and home for tea, night off . Friday started early as I had a further works job booked in for 9 0’clock in Salisbury, arrived on time stripped out the old mechanism, went to fit the new one and low and behold they delivered the wrong part, so put it back together ordered the new part for delivery on Monday and left for another job in Ferndown. All in all it has been a strange old week one minute you think that its going to be a good week and then its all quiet and nothing.
A good day yesterday with call outs in Colden Common, Ringwood, Salisbury twice and then a call out to SP4 Durrington to a lockout on a canal boat, a straight forward lock out on a yale. I set off on the 45 mile drive, where it had been arranged for me to meet the customer at a Travel Lodge who would then take me to the boat, looking back I thought it a little odd, didn’t remember a stretch off river their capable of taking a house boat. I arrived at the post code given and was in the middle of a housing estate, no Travel Lodge anywhere, I phoned back the call centre ,where the job had been called in from, and they put me through to the customer. On asking the customer where abouts she was it soon transpired that I was not in the right place, not the right town, not even the right county, I had been given the post code of SP4 for Salisbury when the real post code was ST4 for Stoke on Trent, not my area at all and a 90 mile round trip wasted in the dark to boot, got home at 9.40 a little bit miffed.
Big rush on. Called out to a mech problem in Eastleigh to arrive within the hour, jumped in the van and was on my way quick sharp. everything was going well, when I reached the Southampton turn off I was over taken by another lock smith, nothing strange in this I just noticed his van. When I came off at the Eastleigh junction there was the same van 2 cars up, I had to make a left turn and the lock smith in front did the same, this was beginning to get a bit freaky, he then turned right and I lost him as I turned right 2 roads later. I arrived at my customers house and had started work when the same van pulled up outside. I asked the home owner if she had called another lock smith, she had but had cancelled him as he couldn’t get there till the afternoon. The other lock smith drove off. Just a little lesson in making sure I leave straight away for call outs, could have lost the job for the sake of a cup of tea or some other trivial matter!
Not the best of weather to be out and about driving especially across the jurassic coastline to West Bay . I received a call out there yesterday to change a jammed cylinder, which I finished in double quick time. Christchurch was my next destination, where a couple were having a problem with a mortice lock, I changed the sash lock and upgraded it to a British Standard ERA Fortress, bringing the property into line with current insurance companies stipulations. Home for tea , then received a call out to Bitterne in Southampton, for a mechanism failure . I identified the problem, secured the property and was on my way home in under an hour, lots of driving and lots of rain, day over hooray.
Well another week draws to a close and a very quiet week it was.Today first call out was to a very nice lady in Red Lynch, near Salisbury who was experiencing a nasty mechanism failure with the door in the closed position, so this involved spreading the door to gain entry, and then a change of gearbox to the door, luckily I had one on board so the job was completed in half an hour, I shared a coffee and was off to a Lock out in Wareham, well Sandford to be exact. A simple little job and the door was open in less than a minute, lady installed back in her house and that was that home for tea for a change hurrah.
Not a lot happened, today in the lock world, my glasses finally bit the dust after being destroyed by a customers clumsy left foot resulting in a trip to the opticians in Bournemouth to replace them.
The day started, with a trip to Broadstone, where a customer was having problems with his upvc door. A quick change of cylinder saw that problem off and it was on to the next one, a visit to Milford On Sea where a dear old lady’s lock had Jammed, I stripped that out oiled it up and was on to, what turned out to be, my last job of the day, a visit to Dibden Pirlieu where an elderly gentleman had snapped a key off in his mortice lock, with the door locked, first I picked the lock, then took it apart, found the problem and put it back together again, leaving it working perfectly and another happy customer. I then had a lovely Sunny drive back across the forest to Bournemouth.